Microsoft 365 and identity
- Microsoft 365 admin support.
- Outlook / Exchange Online issue review.
- Users, groups, shared mailboxes, aliases, and permissions.
- MFA, access, role, and sign-in troubleshooting.
Capabilities
Practical technical range for short-turnaround work.
Use this page to decide whether a remote task, project block, or contract support request is a fit.
Capability map
Where JGS Tech Consult can step in.
Remote workspace support
- Remote desktop / hosted desktop issue review.
- Profile, session, authentication, printer, scanner, and PDF workflow friction.
- Local-versus-cloud failure-domain notes.
Data cleanup
- Excel and CSV cleanup.
- Price lists, contact lists, CRM records, import/export prep.
- Structured cleanup notes so the task can be reviewed.
Documentation and SOPs
- Technical handoff notes.
- Support checklists.
- Current-state summaries.
- Internal procedures and small training references.
Vendor escalation
- Ticket history cleanup.
- Affected-user / affected-system scoping.
- Evidence list and unanswered questions.
- Provider-ready escalation package.
Best-fit tasks
- Clear problem statement and desired output.
- Remote access or enough detail to diagnose next steps.
- Short timeline, contained scope, and a useful handoff target.
Send the actual task.
Useful intake is specific: system affected, current blocker, desired output, deadline, and access constraints.